![]() □ I'm so confused as to why store credit isn't offered anymore. ![]() All items bought between November 1st December 24th can be returned up until January 15th or 45 days of purchase, whichever is later. I had 4 items (including 2 pairs of jeans.) and that is a hefty price to pay for items I can't even wear. Old Navy has a nifty little holiday return policy that you should be aware of. Am I able to exchange them for the same item in a different size or color? Are they able to do an exchange through online ordering (if they don't have my size in store)? If I have to keep these items, I'd like to actually be able to wear them. There were several items I purchased that either didn't fit, or were see-through due to the color. □ (obviously Halloween is on the 31st lol, but my brain did not factor that in between 10/05 - 11/05 □□♀️) Whether youre shopping online or in a physical store, you have 45 days to return your items. I assumed it was 30 days like most stores (I didn't realize it was 45 days before), but didn't realize they don't allow for store credit on past due returns anymore! I purchased my items on 10/05, and came in today to return them (11/05) - forgetting there are 31 days in October. The Old Navy return policy gives you 45 days for returns. If you’re in a hurry, we also offer unparalleled convenience with Buy Online, Pickup In-Store! We don’t just make shopping fun again…we make it easy too.I just recently began shopping at Old Navy again and was not aware they changed their return policy. We can’t wait to see you in the store or on the site! Did you order from Gap, Banana Republic, or Old Navy You can return or exchange items by mail or at the appropriate brand’s store (U.S. We believe that here, everyone is family, and that belonging has never been a trend. ![]() Here's more information about online ordering and shipping at . Choose a Brand: What items are eligible to be returned or exchanged Items are in their original condition: unwashed and unworn. Our commitment to sustainability is about leaving the earth better than we found it for our kids (and their kids and their kids) – so we are working hard towards a goal of 100% cotton that is sourced sustainably, and 100% denim made with water-saving techniques.įounded in 1994 in San Francisco, CA to bring style to the people Old Navy now has over 1100 stores, and over 4 million visitors to our website every year. Whether you're buying something for yourself or a gift for someone else, ordering online is quick and easy. We make some of the best activewear in the industry for a price you won’t find anywhere else. Old Navy is the #1 dress brand in America, and our denim is truly world-class (making butts happy since ’94!). Old Navy makes shopping fun again – with a commitment to quality and innovation, paired with a modern style sensibility, we deliver must-have styles for baby, toddler, kids, men & women, including one of the widest range of sizes in the business, with over 201 sizes including petite, plus & tall. We’re not high fashion, we’re hi, fashion! We celebrate being frugally innovative and deliver incredible style at incredible value for absolutely everyone. We make women’s clothing, men’s clothing and kids clothing and we believe in the democracy of style, the power of fun & the joy of fashion. ![]() You may have paid 30 but when I sell that item to another customer, wed only get 4.99 for that item now. After 90 days, you only get what it rings up then in the system bc more than likely the item has gone clearance. Old Navy is an apparel and accessories brand for the entire family. The return policy is 90 days unwashed and unworn merchandise can be returned or exchanged. Imagine that everything it sells has great style & quality, at a price you can’t believe. Imagine that the world runs right, and there’s a place that offers clothing for the whole family. ![]()
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